Covid 19 | Pop Up RV

Covid 19 Preparations

Please see below for ways in which Pop Up RV can give you a stress free and safe luxury break:

Self contained and spacious with all the mod cons.
Free cancellation up to 48 hours before if our Covid-19 cancellation criteria is met.
Extended breaks between each rental.
Deep cleaning of vehicles including interior surfaces, appliances, floors, drivers cab, kitchen utensils, crockery, extra items and vehicle exteriors.
Increased hand sanitising facilities and complimentary soap.
Contactless delivery and check in using PPE where appropriate.
All bed linen and towels laundered at 60 degrees and laundry bags provided to gently place all used bed linen and towels in before departure.
Welcome pack of refreshments on arrival, all sanitised on the external packaging.
Fully set up internally and externally using appropriate PPE.
Signage within the vehicle reminding guests of Covid-19 health and safety.
Clear RV user information on signs inside the vehicle and as an online copy sent prior to the rental.
Pop Up RV 24/7 customer support.

Free Covid-19 Cancellation Policy

We know how much everyone wants a break at the moment and we are fully committed to making sure you get one, with peace of mind built in.
So for summer 2020 we are asking for a 20% deposit when booking, and full payment just 14 days before.
You can cancel with a full refund (minus a £35 booking fee) up to 48 hours prior to your rental if any of the conditions below occur:

There is a government mandated lockdown (local or national) forbidding travel from your home or to the destination
Government guidelines state you cannot go away on holiday
Your destination is closed or restricted due to Covid-19
You, or any member of your party have tested positive for Covid-19 in the 14 days prior to rental commencing
You, or any member of your party have Covid-19 symptoms and have been asked to self isolate
Government guidelines change prohibiting overnight stays away from home

We can only hire the RV out to parties that comply with Government Covid-19 guidelines allowing only two households to be inside together,

For all other reasons for cancellation please see our standard policy here.