Covid 19 Preparations

Please see below for ways in which Pop Up RV can give you a stress free and safe luxury break:

  • Self contained and spacious with all the mod cons.

  • Free cancellation up to 48 hours before if our Covid-19 cancellation criteria is met.

  • Extended breaks between each rental.

  • Deep cleaning of vehicles including interior surfaces, appliances, floors, drivers cab, kitchen utensils, crockery, extra items and vehicle exteriors.

  • Increased hand sanitising facilities and complimentary soap.

  • Contactless delivery and check in using PPE where appropriate.

  • All bed linen and towels laundered at 60 degrees and laundry bags provided to gently place all used bed linen and towels in before departure.

  • Welcome pack of refreshments on arrival, all sanitised on the external packaging.

  • Fully set up internally and externally using appropriate PPE.

  • Signage within the vehicle reminding guests of Covid-19 health and safety.

  • Clear RV user information on signs inside the vehicle and as an online copy sent prior to the rental.

  • Pop Up RV 24/7 customer support.

Free Covid-19 Cancellation Policy

We know how much everyone wants a break at the moment and we are fully committed to making sure you get one, with peace of mind built in.
So for summer 2021 we are asking for a 20% deposit when booking, and full payment  just 14 days before.
You can cancel with a full refund (minus a £35 booking fee) up to 48 hours prior to your rental if any of the conditions below occur:

  • There is a government mandated lockdown (local or national) forbidding travel from your home or to the destination

  • Government guidelines state you cannot go away on holiday

  • Your destination is closed or restricted due to Covid-19

  • You, or any member of your party have tested positive for Covid-19 in the 14 days prior to rental commencing

  • You, or any member of your party have Covid-19 symptoms and have been asked to self isolate

  • Government guidelines change prohibiting overnight stays away from home

We can only hire the RV out to parties that comply with Government Covid-19 guidelines allowing only two households to be inside together,

For all other reasons for cancellation please see our standard policy here.