Covid 19 Preparations
Please see below for ways in which Pop Up RV can give you a stress free and safe luxury break:
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Self contained and spacious with all the mod cons.
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Free cancellation up to 48 hours before if our Covid-19 cancellation criteria is met.
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Extended breaks between each rental.
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Deep cleaning of vehicles including interior surfaces, appliances, floors, drivers cab, kitchen utensils, crockery, extra items and vehicle exteriors.
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Increased hand sanitising facilities and complimentary soap.
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Contactless delivery and check in using PPE where appropriate.
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All bed linen and towels laundered at 60 degrees and laundry bags provided to gently place all used bed linen and towels in before departure.
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Welcome pack of refreshments on arrival, all sanitised on the external packaging.
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Fully set up internally and externally using appropriate PPE.
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Signage within the vehicle reminding guests of Covid-19 health and safety.
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Clear RV user information on signs inside the vehicle and as an online copy sent prior to the rental.
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Pop Up RV 24/7 customer support.
Free Covid-19 Cancellation Policy
We know how much everyone wants a break at the moment and we are fully committed to making sure you get one, with peace of mind built in.
So for summer 2021 we are asking for a 20% deposit when booking, and full payment just 14 days before.
You can cancel with a full refund (minus a £35 booking fee) up to 48 hours prior to your rental if any of the conditions below occur:
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There is a government mandated lockdown (local or national) forbidding travel from your home or to the destination
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Government guidelines state you cannot go away on holiday
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Your destination is closed or restricted due to Covid-19
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You, or any member of your party have tested positive for Covid-19 in the 14 days prior to rental commencing
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You, or any member of your party have Covid-19 symptoms and have been asked to self isolate
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Government guidelines change prohibiting overnight stays away from home
We can only hire the RV out to parties that comply with Government Covid-19 guidelines allowing only two households to be inside together,
For all other reasons for cancellation please see our standard policy here.