FAQS

General Questions

Can I drive the RV myself?

What features does the RV have?

How spacious is the RV?

Is delivery included in the cost?

How many people can the RV accommodate?

Is the vehicle safety tested?

Does the RV have UK electric points and USB charging points?

Does it have a TV and can it stream web services?

What do we do if someone gets ill whilst in the RV?

What if someone in our party has suspected Covid-19 symptoms prior to our rental starting?

Is the RV fully equipped?

How long will the water and gas last for?

What will the RV familiarisation include?

How much storage is there internally and externally?

Are there separate rooms in the RV?

How secure is the vehicle?

Luxury Break Questions

Can I book any campsite in the UK?

Can I book for longer than the 3 or 4 night options?

Can we have more than one family in the RV?

What facilities will the campsite have open?

Do I need to clean the RV at the end of the rental?

Can I bring my own bedding?

Will our car fit on the campsite too?

Can I have guests in the RV?

What is in the welcome pack?

Do you accept single sex groups?

What outdoor furniture do you supply?

Would a baby’s cot fit in?

Does the RV have a BBQ

Location Shoot Questions

Are there separate changing facilities in the RV?

How many people can fit in the RV socially distanced?

How long can the RV be rented for?

Where are you able to deliver to?

Can I drive the RV myself?

No.  The RV is almost 10 metres long, and very wide.  This is makes for very generous living accommodation, but can be challenging to drive.  Just let us know where you want the RV delivered during the booking process, and we'll do the rest.

What features does the RV have?

American RVs are high spec luxury vehicles.  It comes with WC, shower, air conditioning, warm air heating, hot & cold running water, Freeview TV, three burner hob & oven, microwave, generous fridge freezer, generator, awning, USB charging points and other important safety features such as carbon monoxide alarm and smoke detectors.

How spacious is the RV?

Very! Because it has a special feature that most European motorhomes just can’t compete with, the double slide out, extendable rooms!  The one at the rear creates a spacious bedroom, and the one at the front provides for generous living accommodation. The slide outs, and the outside area will be fully set up by us to provide you with extra room to relax in. 

Is delivery included in the cost?

Delivery is calculated on distance from our depot in Aylesbury, Buckinghamshire. Pop Up RV charges £1 per mile to the destination.

How many people can the RV accommodate?

Our RV has comfortable sleeping for 6 to 8.  There is a double bed in the rear bedroom, two bunk beds, and a large double bed at the front above the cab.  The sofa also converts in to a small double bed.

 

Is the vehicle safety tested?

The RV gas system is annually checked and certified.

Smoke and carbon monoxide alarms are also checked before every rental.

Fire safety equipment is checked quarterly.

 

 

 

Does the RV have UK electric points and USB charging points?

The RV is fully converted to UK electrics and has a number of power sockets throughout the living and sleeping spaces, as well as a number of USB charge points, all in useful positions. 

Does it have a TV and can it stream web services?

Yes, there is a 21 inch TV on board which will be set up and tuned to any available digital TV stations before you arrive. If you have an HDMI cable for your laptop, phone or tablet you can use this to connect to the TV and use your own streaming service or media player. The TV is mounted on an extendable arm so the whole of the living area can view it, or if anyone is staying in the over cab bed they can have it all to themselves. 

 

What do we do if someone gets ill whilst in the RV?

If anyone falls ill with suspected coronavirus symptoms whilst in the vehicle please see the information posters for further direction. Essentially, you should let Pop Up RV know straight away so we can collect the vehicle.  If you are able to you should check out of the RV and return home where you should get a test for Covid-19. Government guidelines state you and your household should then self isolate until you receive the results and then respond accordingly.  

What if someone in our party has suspected Covid-19 symptoms prior to our rental starting?

If any of your party develop Covid-19 symptoms in the two weeks prior to the rental starting please let us know asap. Our Free Covid-19 Cancellation covers you for this.

 

Is the RV fully equipped?

This luxury vehicle has everything you could need for your relaxing break. With a well-equipped kitchen, you have the option to create a wonderful home cooked meal, or just make breakfast and eat out. With a three-ring burner, oven, microwave, good-sized fridge and freezer and all the utensils you need, the choice is yours.

 

We are currently supplying all bedding too. This beautiful 200-thread cotton linen is rotated and washed at 60 and ironed, giving you peace of mind. Hand soaps and sanitizers are also provided for your convenience.

 

We have also allocated some cleaning products and basics such as toilet paper, kitchen towel, paper towels, foil, clingfilm etc which will be given just to your party and then disposed of or sanitised.

How long will the water and gas last for?

We will deliver the vehicle to you fully topped up with gas and a fresh tank of water and all plugged in for the electrics and water to work. This amount should last for a 3 or 4 night break, even if the campsite facilities are closed. Our RV User information and wall posters will let you know how to check levels and turn the hot water on for showers and dishwashing.

What will the RV User information include?

This will be a comprehensive run through of all aspects of the RV including how to operate:

  • awning

  • shower

  • oven & hob

  • microwave

  • heating the water

  • putting the heating or A/C on

  • using the external storage

  • using the safe

  • checking the water and waste tank levels

How much storage is there internally and externally?


There is a wealth of storage, both inside and outside of the RV, you really wont be able to fill it! With a number of wardrobes in the rear bedroom area, ample space in the kitchen cupboards and fridge freezer and above head and under seat storage you will be spoilt for choice. Outside there are storage compartments with the table and chairs and a large area where your suitcases and other bags could be stored.

 

 


Are there separate rooms in the RV?

 

The queen bed and twin bunks at the rear of the Winnebago are separated off by a concertina privacy curtain, each bunk has its own privacy curtain and another one separates the living area from the fixed beds meaning 3 different groups can have privacy from each other.

 

 


How secure is the vehicle?

 

The vehicle is alarmed with sensors for the doors and interior.  The interior motion sensors can be disabled for the night time, so you can alarm the doors whilst you sleep if you wish. There is also a safe to put any valuables in.

 



Luxury Breaks FAQ’s


Can I book any campsite in the UK?


We would love to say book wherever, but due to the size of the vehicle, the cost of transporting it and the special precautions everyone is taking this year due to Covid-19 we would prefer to deliver to the recommended campsites only. If you know of a campsite that takes 10 mtr RV’s within 70 miles of our depot in Aylesbury, we would be willing to consider it, so please get in touch.

 

 


Can I book for longer?

We are trying to ensure there is as much time between guests as possible to thoroughly clean the vehicle. The RV can only be fully self-contained for 3 - 4 days given reduced campsite facilities.  Longer stays are possible if campsite facilitites allow. If you have a specific need you’d like to discuss please get in touch to discuss.

 

 


Can we have more than one family in the RV?

 

We would like all parties booking to comply fully with the Government guidelines on this. As it stands at the moment, two households can now meet inside. If this changes at any point, so will our booking policy.

 

 


What facilities will the campsite have open?

 

Campsites are trying their best to provide facilities where they can. It is worth double checking before you book the site, again, it is a changing picture due to Covid-19 and more of the campsites features such as swimming pools and washrooms could open as the summer progresses.

 

 


Do I need to clean the RV at the end of the rental?

 

We have included cleaning products and cloths in the RV for you to use. It would be great if you could place any bedding, tea towels and used hand towels into the wash bags provided. We would also appreciate if you could remove any rubbish from the bins and clean the surfaces down and sweep the floor.

 

 


Can I bring my own bedding?

 

We would prefer this year that you bring your own bedding due to Covid-19.  We will ensure there are fresh mattress protectors washed at high temperatures and rotated regularly.

 

 


Will our car fit on the campsite too?

 

There will be space for your car by the side of the RV most likely, but again it’s worth checking with the campsite when you book.

 

 


Can I have guests in the RV?

 

Usually it would be no problem to have guest on the campsite, but pretty much all campsites this year are requesting campers to not have guests due to Covid-19 and test and trace protocols, as well as social distancing and overcrowding of facilities.
 

 


What is in the welcome pack?

 

There is bottled water and tea and coffee making facilities for your complimentary use. We have also included soaps, sanitisers, washing up liquid and some kitchen essentials like foil and cellophane etc in the vehicle for you to use.

 

 


Do you accept single sex groups?

 

We don’t accept single sex groups of more than 4 adults or where a sporting event, music festival or hen/ stag do is the main focus of the rental.

 

 


What outdoor furniture do you supply?

 

We supply 4 comfortable camping chairs and a table so you can enjoy time outside in your beautiful surroundings and eat alfresco. All of our furniture must stay with the RV and not taken to any other location.

 
Would a baby’s cot fit in?

 

We think it would fit in the extended living area but please let us know the cots dimensions and we will check.

 

 


Does the RV have a BBQ?

No.  You're welcome to bring your own, but please don't store it in the RV.

 


Location Shoots FAQ’s

Are there separate changing facilities in the RV?

 

Yes, the bathroom can be used for changing. The rear queen bed area has a concertina curtain that gives full privacy. There is also another privacy curtain between the rear bunks and queen sleeping area and the living area.
All windows have blinds as well.

 

 


How many people can fit in the RV socially distanced?

 

We estimate 3 to 4 people can be in RV at the same time at 1 mtr plus distance – this is just in the living area, the sleeping area could allow more.

 



How long can the RV be rented for?

 

This depends on what the vehicle is needed for, and how intensively the facilities are used. If there are facilities to empty the tanks in situ longer-term rents can be arranged. Please get in touch to discuss further.

 



Where are you able to deliver to?

 

Depending on the length of hire will determine how far we can deliver. Please contact us to discuss your requirements.

 

Still have questions? Give drop us a line and we’ll be happy to help.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Pop Up RV,

Aylesbury,

Buckinghamshire,

United Kingdom.

07810 155450

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